Privacy Policy
The operator of SceneStory (the "Operator") establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect users' personal information and promptly handle related complaints.
Article 1 (Personal Information Collected)
The Operator collects the following personal information to provide the Service.
1. Upon Social Login (Required)
- Social provider unique ID (Kakao / Google / Apple)
- Email address (collected for login, identity verification, and unified web/app account linking — required for Kakao and Google; a relay email is collected if Apple "Hide My Email" is selected)
2. During Profile Setup
| Item | Required |
|---|---|
| Nickname | Required |
| Profile Image | Optional |
3. Collected During Service Use (Creating and Publishing Works)
- Generation request information such as stories and text entered by the user (for the purpose of AI webtoon generation)
- Records of community activity such as works created, posts, and comments by the user
4. Automatically Collected During Service Use
- Device information and push token (FCM token — for push notification delivery)
- Payment/transaction information (transaction identifier, payment method type, credit purchase/usage history — only for paid users. Actual payment method details such as card numbers are processed by the payment gateway and are not collected by the Operator)
- Service usage records (work creation/viewing, posting/commenting, etc.)
- Access logs (server request logs, access IP — for security and incident response)
- Error/diagnostic logs (app crash/error records, device information — for improving service stability)
- Advertising identifier (Android Advertising ID/AAID — for delivering rewarded ads and measuring ad performance. Users can reset the advertising ID or opt out of personalized ads in device settings)
Article 2 (Purpose and Use of Personal Information)
| Purpose | Items Used | Retention Period |
|---|---|---|
| Member registration, identity verification, and account linking (identifying the same user across web/app and preventing duplicate sign-ups) | Email, social ID, nickname | Until withdrawal |
| AI webtoon generation | Stories/text — transmitted to Google (Gemini) and fal.ai | Transmitted data destroyed immediately after processing |
| Work feed and community provision | Nickname, profile image, works, posts, comments | Until withdrawal or deletion |
| Push notification delivery | FCM token | Until withdrawal or token expiry |
| Paid service (credits) provision | Transaction identifier, payment method type, credit purchase/usage history | 5 years after payment (E-Commerce Act) |
| Fraud prevention and security | Access logs, device information | 3 months |
| Rewarded ad delivery and performance measurement | Advertising ID (AAID), device information | As per Google advertising policy |
| Service stability improvement (error/diagnostics) | Error/diagnostic logs, device information | Up to 90 days |
| Legal compliance | Items specified by applicable law | As required by law |
Article 3 (Third-Party Disclosure)
The Operator does not, in principle, disclose users' personal information to third parties. Exceptions include:
- When the user has provided prior consent
- When required by law or pursuant to a lawful request from investigative authorities
Article 4 (Entrustment of Personal Information Processing)
The Operator entrusts personal information processing as follows for service provision.
| Trustee | Entrusted Work | Retention/Use Period |
|---|---|---|
| Railway, Inc. | Server infrastructure and database operations | Until end of contract |
| Vercel, Inc. | Web service hosting and CDN delivery | Until end of contract |
| Cloudflare, Inc. | Image/media file storage and CDN delivery | Until end of contract |
| Google LLC (Firebase) | Push notification (FCM) delivery | Until end of contract |
| Google LLC (Gemini API) | Story/text analysis (scene segmentation, etc.) processing | Destroyed immediately after processing is complete |
| Google LLC (AdMob) | Rewarded ad delivery and ad performance measurement | As per Google advertising policy |
| Functional Software, Inc. (Sentry) | Error/diagnostic log collection and service monitoring | Until end of contract |
| fal.ai, Inc. | Work image generation | Destroyed immediately after generation is complete |
| Toss Payments (토스페이먼츠) | Payment processing for credit cards, simple payments, etc. | As required by applicable law |
Trustees may not use personal information for purposes other than the entrusted work or provide it to third parties.
Details on transfers to trustees located overseas are provided in Article 4-2.
Article 4-2 (Overseas Transfer of Personal Information)
The Operator transfers personal information overseas as follows for service operations. If you do not consent to such transfers, you cannot use the Service.
| Recipient | Country | Contact | Purpose | Items | Retention |
|---|---|---|---|---|---|
| Railway, Inc. | United States | legal@railway.app | Server infrastructure and database operations | All member information and service data | Until end of contract |
| Vercel, Inc. | United States | privacy@vercel.com | Web service hosting and CDN delivery | Service request logs, access IP | Until end of contract |
| Cloudflare, Inc. | United States | privacyquestions@cloudflare.com | Image/media file storage and CDN delivery | Profile images, works | Until end of contract |
| Google LLC (Firebase) | United States | support.google.com/policies | Push notification (FCM) delivery | FCM token, notification content | Until end of contract |
| Google LLC (Gemini API) | United States | support.google.com/policies | Story/text analysis (scene segmentation, etc.) | Stories/text entered by the user | Destroyed immediately after processing is complete |
| Google LLC (AdMob) | United States | support.google.com/policies | Rewarded ad delivery and performance measurement | Advertising ID (AAID), device information | As per Google advertising policy |
| Functional Software, Inc. (Sentry) | United States | privacy@sentry.io | Error/diagnostic log monitoring | Error/diagnostic logs, device information, access IP | Until end of contract |
| fal.ai, Inc. | United States | support@fal.ai | Work image generation | Generation request text | Destroyed immediately after generation is complete |
Article 5 (Retention and Use Period)
- The Operator retains users' personal information until the collection purpose is fulfilled and destroys it upon withdrawal request.
- However, the following information is retained for certain periods in accordance with applicable law:
Item Retained Legal Basis Retention Period Records of contracts, subscription withdrawals, and other transactions E-Commerce Act 5 years Records of payment and supply of goods, etc. E-Commerce Act 5 years Records of consumer complaints or dispute resolution E-Commerce Act 3 years Access logs, access IP information Act on Promotion of Information and Communications Network Utilization 3 months
Article 6 (Destruction of Personal Information)
- When a user withdraws or the retention period expires, the relevant personal information is destroyed without delay.
- Destruction methods:
- Electronic files: Permanently deleted in a manner that cannot be restored or reproduced
- Personally identifiable information (PII): Email, nickname, profile image, etc. are set to null
Article 7 (User Rights and How to Exercise Them)
Users may exercise the following rights at any time:
- Right to access: View the status of personal information processing
- Right to rectification/deletion: Correct or delete inaccurate information
- Right to restrict processing: Temporarily suspend processing of personal information
- Right to withdraw consent: Withdraw optional consents (e.g., marketing) at any time
Rights may be exercised through in-service settings or by emailing fcsquadon@gmail.com, and requests will be processed within 10 days.
Article 7-2 (How to Delete Your Account and Data)
Users may request account deletion at any time, and requests are processed immediately upon submission.
1. In-Service Deletion
- Go to the Profile menu in the top right
- Select Settings
- Select Account Management → Withdraw Membership
- Select a reason for withdrawal and tap the Withdraw button
2. Email Request
If you cannot access the Service, email fcsquadon@gmail.com to request account deletion, and it will be processed within 10 days.
3. Data Processed Upon Deletion
| Item | Method | Timing |
|---|---|---|
| Email, nickname, profile image | Immediately set to null (unrecoverable) | Immediately upon withdrawal |
| Social provider ID (kakao/google/apple) | Immediately deleted | Immediately upon withdrawal |
| FCM push token | Immediately deleted | Immediately upon withdrawal |
| Private works and uploaded files | Immediately deleted | Immediately upon withdrawal |
| Public feed posts and comments | Retained in anonymized form for service continuity | Anonymized immediately upon withdrawal |
| Payment/transaction records | Retained in accordance with the E-Commerce Act | 5 years |
| Access logs, IP information | Retained in accordance with the Act on Information and Communications Network | Destroyed after 3 months |
Article 7-3 (Deleting Data While Keeping Your Account)
Users may delete and manage individual data without deleting their account, using the methods below.
1. In-Service Deletion
- Works: In Library, open the work's ⋮ menu → Delete
- Comments: On your own comment, open the ⋮ menu → Delete
- Profile image: Change to a default avatar in Profile Edit
2. Email Request
To request deletion of specific data, email fcsquadon@gmail.com and it will be processed within 10 days. Deleted data cannot be recovered; payment/transaction records (5 years) and access logs (3 months) that are subject to statutory retention may be retained for those periods.
Article 8 (Cookies and Automatic Collection)
The Operator may use cookies and browser storage (such as local storage) to the extent necessary to provide the Service, including maintaining login sessions. Users may refuse cookie storage through their browser settings; however, in that case the use of certain features such as login may be restricted. In addition, anonymized usage analytics data may be collected to improve service quality.
The Operator uses the Google AdMob SDK to deliver rewarded ads, and in this process the advertising identifier (AAID) and device information may be collected and used. Users can reset the advertising ID or opt out of personalized ads under "Settings > Google > Ads" on their device. The Operator may also collect app error/diagnostic information via Sentry to improve service stability.
Article 8-2 (Personal Information Processing for Paid Services and Payments)
The Operator sells credits via PG payment through electronic payment gateways (such as Toss Payments) on the web. Actual payment method details (card numbers, etc.) are processed directly by the payment gateway, and the Operator does not collect or store them.
- Payment-related information collected by the Operator: transaction identifier, payment method type, credit purchase/usage history
- Purpose of collection: provision of paid services, management of credit balances, and refund processing
- Retention period: 5 years after payment (Act on the Consumer Protection in Electronic Commerce, etc.)
Article 9 (Measures to Ensure Safety of Personal Information)
The Operator takes the following measures to ensure safe processing of personal information:
- Encryption: Sensitive information such as refresh tokens is stored using one-way encryption (bcrypt/SHA256)
- Access control: Management of access rights to personal information processing systems and blocking of unnecessary access
- Communication encryption: Personal information transmitted via HTTPS (TLS)
- Security updates: Regular security patches applied to servers and libraries
- Access log management: Access records of personal information processing systems retained (3 months)
Article 9-2 (Processing of Personal Information of Children Under 14)
- The Operator does not collect or use personal information from children under 14 and does not permit service registration by children under 14.
- If a child under 14 attempts to register, the service agreement is not formed and any entered information is immediately destroyed.
- If it is discovered that information from a child under 14 has been collected, it will be immediately deleted.
Article 10 (Privacy Officer)
The following person is designated as Privacy Officer to oversee personal information processing and handle complaints and grievances.
Name: Lee Hyunjin
Position: Representative
Email: fcsquadon@gmail.com
Inquiry Processing Hours: Weekdays 10:00 – 18:00
For reports or consultations regarding privacy violations, you may contact the following agencies:
- Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 (no area code)
- Supreme Prosecutors' Office Cyber Investigation Division: spo.go.kr / 1301 (no area code)
- National Police Agency Cyber Investigation Bureau: ecrm.cyber.go.kr / 182 (no area code)
Article 11 (Changes to This Privacy Policy)
This Privacy Policy may be changed in response to changes in law, policy, or the Service. Changes will be announced through the in-service notice section at least 7 days before the effective date.
This Privacy Policy is effective as of October 18, 2026.